Which of the following variables is at the core of quality management? A) quality breakthrough B) quality assurance C) strategic planning D) information analysis E) team approach

The variable that is at the core of quality management is B) quality assurance. Quality assurance refers to the systematic and proactive approach taken by organizations to ensure that their products or services meet or exceed customer expectations. This involves establishing standards and processes to prevent defects from occurring, as well as monitoring and evaluating the effectiveness of these processes through regular audits and inspections. Quality assurance is essential for achieving consistency, reliability, and customer satisfaction, which are all critical components of quality management.

While the other variables listed, such as strategic planning, information analysis, and team approach, are important in their own right, they are not at the core of quality management. Instead, they are complementary practices that support and enhance the effectiveness of quality assurance processes. For example, strategic planning can help organizations to align their quality objectives with their overall business goals, while information analysis can provide insights into areas where quality improvements are needed. A team approach can foster collaboration and innovation, enabling organizations to continuously improve their quality management practices.