28.03.2023 - 07:19

When we go into McDonalds to eat, we do not expect to be seated by a hostess or served by a waiter, yet at another restaurant we do expect this treatment. Why? (Think about mental images of what we expect at McDonalds.)

Question:

When we go into McDonalds to eat, we do not expect to be seated by a hostess or served by a waiter, yet at another restaurant we do expect this treatment.

Why? (Think about mental images of what we expect at McDonalds.)

Answers (1)
  • Interrupted
    April 1, 2023 в 18:38

    The reason we don't expect to be seated or served by a waiter at McDonald's is due to our mental image or perception of what McDonald's is and the type of experience it provides. McDonald's is a fast-food chain known for its quick service, affordability, and convenience. Customers go to McDonald's primarily for the food, which is usually eaten quickly and on-the-go. The layout of the restaurant also reinforces this perception, with a self-service counter, limited seating options, and a fast-paced atmosphere.

    On the other hand, in a traditional restaurant, customers expect a more formal dining experience that involves being seated by a hostess, served by a waiter, and enjoying a leisurely meal. This type of restaurant usually offers a wider variety of menu options, and customers expect a higher level of service and attention to detail.

    Thus, our expectations of the dining experience at McDonald's versus a traditional restaurant are shaped by our mental image of what each type of establishment represents and the associated norms and behaviors that come with them.

Do you know the answer?
Not sure about the answer?
Find the right answer to the question When we go into McDonalds to eat, we do not expect to be seated by a hostess or served by a waiter, yet at another restaurant we do expect this treatment. Why? (Think about mental images of what we expect at McDonalds.) by subject Customer Service, and if there is no answer or no one has given the right answer, then use the search and try to find the answer among similar questions.
Search for other answers
New questions in the category: Customer Service
Authorization
*
*

Password generation