19.03.2023 - 17:51

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store “off the clock” and spend time training the animals. Everyone loves the store, the animals, and

Question:

Grace works for a pet store where everyone is committed to the happiness of the animals. Often employees, bosses, and hourly workers alike come into the store ‘off the clock’ and spend time training the animals. Everyone loves the store, the animals, and their jobs. This attitude of her co-workers inspires Grace to do her best.

Based on this information, we can say that Grace is experiencing the effects of:

A) decentralization.

B) organizational climate.

C) high departmentalization.

D) low formalization.

E) high work specialization.

Answers (1)
  • Nancy
    April 11, 2023 в 02:03
    The correct answer is B) organizational climate. Organizational climate refers to the prevailing atmosphere or feeling within an organization. In this case, the employees at the pet store are committed to the happiness of the animals and love their jobs, which creates a positive and inspiring atmosphere for Grace. This positive climate motivates her to do her best. Decentralization refers to the degree to which decision-making power is distributed throughout an organization. High departmentalization refers to the degree to which tasks are divided into separate jobs, while high work specialization refers to the extent to which individual employees specialize in specific tasks. Low formalization refers to the degree to which rules and procedures are standardized within an organization. None of these concepts are directly related to the situation described in the passage, making them incorrect answers.
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